Coles

EXTENDING THE COLES COMMUNITY HOUR AND ACCESS TO EVERYDAY ESSENTIALS

This week we will continue to offer Coles Community Hour from Monday to Friday in all supermarkets to improve access to essential groceries for the elderly and people living with disability.

Community Hour is held from Monday to Friday from 7am to 8am in all Coles supermarkets, with access exclusively for elderly customers and others in need of assistance. To enter the store, customers simply need to present a government-issued identification card including:

  • Pensioner Concession Card
  • Companion Card
  • Commonwealth Seniors Health Card
  • Health Care Card
  • Seniors Card
  • Disability Card

Store managers will use sensible discretion and compassion to ensure vulnerable customers who require access are able to complete their shopping during Community Hour.

Once this hour is complete, all other customers will be invited through the doors to complete their grocery shop.

Supermarkets will also close no later than 8pm to give our team members the time and space to extensively clean our stores and replenish the shelves for customers the next day.

For over 100 years, Coles has continued to deliver quality products, outstanding customer service and great value to millions of Australians. Coles loves everything about quality Australian food. Their mission is to provide quality food that costs less.

Today, Coles' long term commitment to helping Australia grow means they're working towards a sustainable future, forming lasting relationships with Aussie farmers, and supporting local jobs in the food industry.